The staff is extremely friendly & efficient. Pricing is always clear & upfront. Very much like a concierge service center. This is the first VW I’ve owned & bought used but thanks to the great experiences I’ve had with the service center, I may be a VW customer for life.
Hands down the best customer service I have ever experienced. I have had two visits there and both times were stress free and very fast service. I would highly recommend Volkswagen of Athens and specifically staff member Cody who has always been knowledgable and caring.
I highly recommend Wayne to anyone looking for a new VW. He answered every question we had regarding the Atlas. He took the time to find the exact model we wanted down to every specific detail we requested.
Our experience was great at Athens VW. Wayne Williams went above and beyond in our car buying process. He answered every question we had about the Atlas and searched for the exact one we wanted! I highly recommend Wayne to anyone looking for a new VW.
I highly recommend Wayne if you are looking to purchase a VW. He helped us with every step including the search for the exact model and specific details we requested in our Atlas. Wayne delivered and we recommend him to anyone looking to purchase a VW.
Great facility but beware those dealership prices when it comes to getting your car serviced.
We are very satisfied with Stacy Powell at VW Athens. From the moment we walked into the dealership she was friendly, helpful and very accommodating with no pressure. She just wanted to make sure we were happy with our deal. We highly recommend working with Stacy if you want to purchase a VW! We love our new VW. Thank you Stacy for all of your help.
Really enjoyed Stacy and the rest of the staff at Athens VW. Bought a Golf R and love it!! Disappointed that the Sirius stopped working on the second day. Tried to get it back but no longer available. I need to find out if you really do get the 3 month trial or not? After sending Stacy an email, between her and the staff they sorted out my Sirius Issue -Yay! Great dealership and staff. If you look for a GOLF R - buy it from VW Athens GA
I love the staff at VW Athens - got treated like a human being from the minute I had contact with them. Stacy is a great sales rep and very customer oriented and focused! Addressed all of my questions, concerns and was very transparent during the entire sales process. These are the folks that you want to deal with and do business with. No silly games and BS! I spent months looking for the right deal on a GOLF R - Great car BTW - and was treated so well by all the staff. I also travelled 167 miles to go to VW Athens as they delivered on all of their promises. I managed to do a lot of the negotiating via email and phone which saved a ton of time. And the more I dealt with the staff the happier I was that I was treated fairly and got a great deal. Hard to find that experience nowadays when car shopping.
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